(I work at a gas station; a lady comes in to buy windshield washer fluid but needs help getting it in her car. I am by myself, and there are other people there so I can’t help her.)
Customer: “Is there anyone here that can help me put this washer fluid in the car?”
Me: “No, sorry, I’m the only person here, and as long as someone is fuelling, I can’t leave the store.” *it’s a bylaw*
Customer: “Well, can you ask the manager or someone in the back to come help?”
Me: “Again, I’m sorry. I’m the only person here at the moment.”
Customer: “Well, can YOU help me, then?”
Me: “I’m not allowed to leave the front when people are fuelling. It’s a safety hazard and a bylaw. I actually don’t drive either or have a car, so I’m not sure how much help I’d be. If you ask one of the people outside, they might be able to help you, though?”
Customer: “YOU can’t FILL the washer fluid? Funny that they gave YOU this job then.”
Me: “You can’t fill YOUR washer fluid? Funny that they gave you the car.”
(She left pretty mad. I told my manager about the exchange, and she was laughing.)
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